I was determined to pay for the tires, so a few weeks later I can in with cash to cover the costs. They refused to accept the money.
Thank you again for the great customer service!
Finally get my flat tire fixed. Only reason I'm lower one star because the salesperson was trying to sell me tire. I understand this is business and they need to earn money. After I refused, I have been waited more than 2 hours. And one of technicians were trying to tell me they can not fix my flat tire. And I was kind of angry a d disappointed. Finally they were able to work it out before they close. Recommended but still could be better.
Got great customer service today (10/26/2017). The team there really seems to actually care about the customer. Caleb was the one that waited on me and made good recommendations on my tire choice and was able to negotiate a price for my tires.
Well my experience wasn't so good. They broke the tire sensor and had the nerves to tell me they would put it in for another $60 dollars. It wasn't broke when I came in. Then to top it off, they forgot to put the cover back on the hubcap. The manager said that he was sickened by what happened an that it would be taken care of. The technicians didn't honor what the manager said. I wouldn't recommend this location.
This review is overdue, but in July 2017 I went in to have my tire looked at because I had a nail in it. I knew my tires were in need of replacement, however I could only afford two tires. They looked them over and told me that I really needed to replace all of the tires. I explained to them that I knew I needed to, but I could only afford two tires. They had me look them over with them and explain that I had no tread. I explained to them again that I had no way of affording four tires.
They agreed to only do the two tires. Once my car was finished they brought me outside and told me that they had covered the cost of the other two tires. I teared up a little because I never expect hand outs, but they explained to me that they would rather have me safe on the road.
I left the store with a greater appreciation for Discount Tires. I have been a customer for a few years, but I will be a loyal customer for life.
You won't find a better place to get tires and/or wheels in Dayton, Ohio and the service is impeccable. Just remember good things aren't always quick. Patience is a virtue.
Discount Tire Store Dayton Oh is a US Car Repair based in Dayton, Ohio. Discount Tire Store Dayton Oh is located at 6928 Poe Ave, Dayton, OH 45414, USA.
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