We absolutely love the Petco at Town & Country. We purchase food, treats, and schedule grooming appointments easily at this location for our dog. The staff has always been friendly and helpful- nothing has really changed since they moved over from Oakwood.
I've had my older dog, 8.5 years old, groomed here twice and she has looked good both times! We took our 5 month old puppy the second time our older dog went because he needed his nails cut desperately! I was afraid he would cry when they cut his nails and made sure they knew he would be nervous about it. They reassured me they understood since he's a puppy and would do their best to not scare him! I believe the girl who worked on him was named Angelica. She was so nice and told me how he did cry and definitely was not a fan of the nail trim. But she still seemed understanding and did her best to make him feel comfortable! I've been to other locations and I definitely think they are the nicest I have experienced! The facility is clean and new and you can even see into the grooming area. We also attended a puppy play date here and everyone seemed really nice who went! Our puppy was the smallest by far but he got a good play out of it. We're starting training there in 2 weeks with Krystal and are really looking forward to it!
Overall it's a great store with a great selection. The assistant manager Seth was very unfriendly and very unfriendly to my little daughter while we were purchasing a new pet. This is the reason for my 3 stars. The rest of the staff were extremely nice and personable. Replace the assistant manager and I would say this store would be an easy 5 star review!
Stopped by to buy a new dog bed. While we were checking out we saw the pet groomer being very aggressive to a golden retriever. She yelled at it, grabbed it's arm and slammed its down on the table. The dog had been lifting its hand up like it was doing the "paw" or "shake" command. Her reaction was completely over the top. Get an employee who won't get aggressive when a dog acts like a dog.
This is my primary pet shop for food, treats, toys, and grooming for my dog. The staff is extremely friendly and helpful. It's never too busy and the other customers are also great. They keep the aquarium tanks and small pet tanks clean! I will say that the back of the store always seems to have stuff in the way, as if they're always restocking. However, they typically always seem to have what I need.
Petco Animal Supplies is a US Store based in Dayton, Ohio. Petco Animal Supplies is located at 300 E Stroop Rd, Dayton, OH 45429, USA.
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